Refund policy

At Thoughtfultini, each item is created with intention and made to order. Because of this, we ask that you review sizing and product details carefully before placing your order.

Returns

Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Buyer’s remorse

Please double-check sizing charts before purchasing.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will make it right.

Please email thoughtfultini@gmail.com within 7 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

If the issue is verified, we will offer a replacement or refund at no additional cost.

Refunds

Approved refunds will be processed to the original payment method. Please allow 5–10 business days for your bank or credit card provider to complete processing.

Shipping Issues

We are not responsible for:

• Delays caused by carriers
• Incorrect shipping addresses entered at checkout
• Lost or stolen packages marked as delivered

If a package is marked delivered but not received, please contact your carrier directly.